Sections Title
1.   Secure Home Package Delivery Matters
2.   Solving the Secure Home Delivery Problem
3.   Design to Deter Porch Pirates
4.   How It Works
5.   Siting for Fast, Easy Parcel Carrier Access
6.   Alerts Available from Parcel Carriers
7.   Why Parcel Carriers Use It
8.   Product Features & Finish Selections
9.   Installation Details & Product Warranty
Section Title 1
  • Shopping online continues to grow in popularity resulting in growing numbers of packages delivered to homes
  • Many homeowners are away during prime package delivery hours
  • Packages left sitting in the open on porch steps or other visible locations invite theft
  • “Porch Pirates” follow parcel delivery carriers looking for unattended packages to steal
  • Unprotected packages may also be damaged by weather
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Section Title 2
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Section Title 3
  • MyPackageConcierge® provides parcel carriers a secure place to deposit packages
  • Designed to seamlessly integrate in an exterior wall of the home -packages are out of sight from porch pirates
  • Guards packages from rain and other harmful elements
  • Internal compartment (34”x12”x15”) accepts popular package sizes and multiple small packages of varying sizes
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Section Title 4
  • It’s super simple to use – for homeowners and parcel carriers!
  • Homeowner sets access code on resettable combination lock
  • When ordering something online the homeowner simply adds the access code into the shipping address …
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  • Carrier deposits package in MyPackageConcierge® - closes and locks the door - and moves on to his or her next delivery
  • Access code can be changed by homeowner at any time
  • Homeowner can allow anyone to use MyPackageConcierge® simply by providing them the current access code
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Section Title 5
  • Choosing a location for MyPackageConcierge® that is convenient for parcel carriers is very important

  • Packages are typically delivered to the front door, so siting MyPackageConcierge® in the front porch area is optimal

  • If the porch is not ideal due to the home floorplan, then close to the porch in a covered, protected location is the next best alternative

  • Installing the package box into an unconditioned space such as a garage or storage area is recommended

  • Carriers will happily use MyPackageConcierge® if it is located in a convenient location that doesn’t add time to their delivery process
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Section Title 6
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  • If recessing MyPackageConcierge® won’t work with your home design – a free-standing pedestal mounted model is right for you!

  • MyPackageConcierge® mounted on a pedestal can be anchored to an existing concrete porch, driveway or any existing concrete pad at least 4” thick.

  • If no existing concrete pad is available where you want to place your MyPackageConcierge® you can pour a 12”x 18” x 24” D concrete pier to place it anywhere.

  • When selecting your site, just remember that parcel carriers will be happy to use your MyPackageConcierge when it is in a convenient location that doesn’t add time to their delivery process.
Section Title 7
  • Each major parcel carrier company offers services that provide customers with email or text alerts that…
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  • Informed Delivery from the U.S. Postal Service also provides an email with images of the mail being delivered daily in addition to providing package tracking notifications
  • Package delivery notifications are available for any customer with a residential address
  • Signing up is fast, easy and free!
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Section Title 8
  • All parcel companies want to avoid “re-deliveries”
  • Carriers want to deliver a package during their first attempt and avoid leaving “missed delivery” notices
  • Parcel delivery companies contract with retailers for delivery services and want to complete the delivery as quickly and efficiently as possible under their contracts
  • Parcel delivery companies offer customers the ability to add special instructions to home accounts so that alternate locations or other special package handling notes can be provided
  • Carriers read the shipping address to deliver a package and when the MyPackageConcierge® instructions are entered in the shipping address they will follow them
NOTE: Packages delivered by the U.S. Postal Service may end up in the mailbox if they fit because USPS goes to the mailbox first to deliver mail and then to the front door second to deliver packages.
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Section Title 9
1.   Recess mount design integrates seamlessly in an exterior wall

2.   Internal package compartment size is 34.5"H x 12”W x 15“D

3.   Resettable combination lock requires no electricity or batteries

4.   Push button lock provides homeowner and delivery carrier easy access and automatically locks when door is closed

5.   Constructed of heavy aluminum and stainless steel for superior strength

6.   Patent pending water intrusion management system, tested to ASTM E331/E547, discharges water from interior compartment to protect your packages (recessed units only)

7.   Rugged, corrosion resistant powdercoat finish resists scratching

8.   Multiple finish selections to complement home’s architecture

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Section Title 10
  • Easy installation methodology for recessed and pedestal mount designs
  • Recessed mount design installation details provided in PDF and DWG formats for:
    • LAP SIDING - Wood Frame & CMU
    • STUCCO - Wood Frame & CMU
    • MASONRY - Wood Frame & CMU
  • Download installation docs and other product information in Download and Product Information section
  • Florence stands behind its products with a five- year warranty
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Section Title 11
Product Literature
MyPackageConcierge Owners Guide
MyPackageConcierge Product Overview
Florence Care & Cleaning (PDF)
Florence Powder Coat Finish Web Card
Florence Sustainability (PDF)
Florence Warranty (PDF)

Section Title 12

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George Bilhorn and Company

P.O. Box 2277

Glenview, IL 60025

Business hours:

Monday - Friday: 8:00 AM - 5:00 PM